Monarck Help Center
How can we help you?
Frequently asked questions
Browse all our answers by their category below!
Giveaways
Common questions and answers regarding our Giveaways.
Yes!
We've already given away a side-by-side and a Hellcat and we're NOT planning on stopping anytime soon!
To see all of our Past Winners click here!
Anyone is eligible to win one of my cars. Every $1 spent = 1 entry. Certain items have double entries.
Our entry process is straightforward!
Every dollar spent in our store earns you entries to win. For example, if the current entry multiplier is 5X and you spend $100 on merchandise, you'll receive 500 entries to win one of my cars!
Our system automatically calculates all entries at checkout and sends them to our Sweepstakes Administrator for the winner drawing once the giveaway ends!
For more information on how our Giveaways work click here!
NO YOU DON'T!
Our winners DO NOT have to pay ANYTHING to retrieve the prize!! If you are being asked to pay to retrieve the prize you are being contacted by a scammer!
Do not give them any information.
We go to the winners houses and surprise them with the cars.
Once you complete checkout our system will AUTOMATICALLY RECORD your entries! Place one, two, three or even 100 orders, all of your entries will be AUTOMATICALLY COMBINED!
You can check how many entries you have by clicking on the yellow entries button on the bottom right.
Once the Giveaway closes, we send our Federally Compliant Sweepstakes Agency all the data with the entries.
About a week after the deadline of the giveaway, they will then conduct a Random Drawing to select the grand prize winner. The agency will then call and email the winner to notify and confirm them.
Once the identity and eligibility of the winner is confirmed by the agency, we have a winner. We show up to the winners house and surprise them with the cars.
Orders & Shipping
Common questions and answers regarding orders and shipping.
You will get a Shipping Confirmation to the email you entered at checkout.
*NOTE: If you have not gotten any emails from us after placing your order, it is likely that you mistyped your email address during checkout.
Multiple factors may influence the time it takes to process and ship your order.
Depending on the time of purchase during a giveaway, your order may take longer than the usual 2 - 4 weeks processing time due to abnormally high order volume. Sometimes there are processing delays with the print company (machine down, bad batch, holidays etc.).
Rest assured: if you placed an order, you are entered into the giveaway regardless of if your order has arrived yet or not!
All sales are final. We apologize, but we are not able to give refunds as each product is made to order.
Once an order is placed, your contest entries are automatically and immediately submitted to our sweepstakes company and cannot be withdrawn.
We cannot tamper with the entries for the giveaway vehicles.
Please send an email to
Please send an email immediately to
Sometimes the delivery service cannot fulfill the delivery due to incorrect shipping information or the package was damaged severely during transport.
Please send an email to